CV et Experience Professionelle

Mr RAYMOND Jacques
Birth Date: 04/25/1961
46 Years old, Married
2 children CURRICULUM VITAE

Tel: 590.590.87.40.26
Cel : 590.690.41.31.40
jacques.r@domaccess.com


[COLOR=blue]PROFESSIONAL EDUCATION

BTH, H&R Management Diploma obtained in Chamaliere, France, in 1979.
BTS de Tourisme obtained in Clermont-Ferrand in 1981.
Licence of Marketing and Communication obtained in Lyon, France, in 1984.

Member of the American Management Association, NY since 1984. (www.amanet.org ).


[COLOR=blue]PROFESSIONAL EXPERIENCE

1984 / 1994 HOTELS CASINOS & RESTAURANTS ASSOCIATES. New York.
1270, Park Avenue, 10016 New York. NY

1984 Food & Beverage Manager at the "BARBIZON HOTEL" 270 Rooms, 4****,
140 East 63rd Street at Lexington Avenue. New York, NY 10021.
HC&R Associates lost the lease as "THE BARBIZON" was sold to ABN AMRO
in 1984.


1984 to 1988 "BATONS RESTAURANT" as Restaurant Manager 62 West 11th Street, New York, NY 10011.


1988 to 1994 Due to exceptional results, I was promoted to Operations Manager in 1988.
72 establishments in the State of New York and New Jersey
for over 770 M $US sales yearly. I was in charge of the cost control and the
quality of the Front and Back of the house operations. 66 Resorts, 6 Casinos Resorts
I reported directly to Joseph BAUM, President.


1994 / 2005 CLUB ORIENT RESORT 4 ****, Orient Bay, 97150 Saint-Martin.
Consultant. Mr Brink`s Assistant.
130 Rooms, 1 restaurant, 2 Bars, www.cluborient.com
87% Occupancy in 2001, Over 30 M $US Sales in 2001. 65 M $US investment.

.
2005 / Present HOTEL RESTAURANT CAPTAIN OLIVER’S 4 **** Luxe, Saint Martin.
General Manager,
50 Room Resort, 1 Restaurant, 2 Bars, 1 Boutique.
1 Marina, 160 Dock sleeps. www.captainolivers.com
Marina Rentals: Moorings, Sunsail, 2 Restaurants, 3 shops, 1 American Bar



[COLOR=blue]MY BACKGROUND AND EDUCATION

My Parents used to own a 75 room, 3 Star Hotel Resort at Clermont Ferrand in France.
"L`HOTEL FRANTEL", 1 * Michelin.
.
While I was doing my studies of Marketing in Lyon from 1980 to 1984
I was assisting my elder sisters, covering every department at running our parents property.

I subscribed to a membership in 1984 at the American Management Association
(www.amanet.org ).

I did attend at over 35 seminars in 7 subject areas.
Management, Finances, Human Resources, Online Marketing,
Designing, Computing and Networks.


[COLOR=blue]MY WAY OF MANAGEMENT


On a daily average, I am on duty from 7 am till 10 pm. I dedicate…

50 % of my time in public relation.
To get to know customers`feedback.
(Yield Management up to 15 % occupancy)

25 % of my time in human resources.
In order to reach very high standards of service and quality,
I set up an incentive plan based on results with a rated training program for the executive staff.
50 % to 60 % of the staff is hired as polyvalent employees.

25 % of my time in cost control.
I do keep a tight Cost control daily, with a daily sum up summary.
It is the only way to track the variable charges.
In order to have the fixed charges as low as possible,
those, should be planned at the very beginning of any project.

A 40% Fixed Cost Planning will result in a highly profitable ROA. (30 to 40 % ROA)



[COLOR=blue]MY STRONGEST QUALITIES

A very high sense of quality and service in 4* Hotel Casino,
with an excellent man-management skills.